For renters, please consult with your property manager. For most homes, the property owner’s shutoff valve is on your side of the water meter at the meter box. Locate the water main shutoff valve and keep it clear of debris and obstacles at all times. Following a few easy steps now will help customers protect their property and prevent damage when freezing weather does arrive in Austin. Austin WaterĪustin Water encourages customers to take steps now to prepare for winter. Visit the Austin Code Safe and Sound webpage for more property maintenance winter tips. Tenants who experience unresolved code violations, can request a Code Inspector by calling Austin 3-1-1 or 51. Check if you have smoke alarms and carbon monoxide detectors.Check if the boilers are working as intended.Check if your furnace is operating correctly.Test your gas service lines annually for possible leaks.One way to prevent damage is to proactively follow these property maintenance tips: Development Services DepartmentĬommon weather-related issues associated with property damage may include no hot water, burst pipes, and cracks in the ceiling or walls. When Cold Weather Shelters for people experiencing homelessness are activated, this hotline will be updated with shelter details: Cold Weather Shelter Hotline at 51.įollow public health winter weather safety guidance to keep your most precious resources safe this winter. Follow winter weather safety guidance from our team to help keep your most precious resources safe this winter. City of Austin Winter Weather GuidanceĪcross the City, departments prepare for colder weather. Making friends with your neighbors can also have more benefits than just during an emergency. Know your Neighbors: In an emergency, your neighbors are the closest resource and can often be the fastest to respond. Include items like medication, pet supplies, and use a check list to help get started. Use the Neighborhood Preparedness Guide to help you get started.īuild a Kit: Once you know your plan and have your supply list, build a kit of needed emergency supplies in a go-bag so it can be accessed quickly. Make a Plan: Before an emergency, sit down with your family to plan out what you may need to shelter at home or what you need if you have to evacuate. Austin and Travis County AHAS subscribers in an area affected by an emergency or disaster will be able to receive an accessible alert message in ASL and English voice and text. To receive emergency alerts in American Sign Language ( ASL) register through the City’s Accessible Hazard Alert System ( AHAS), or for quick SMS registration text AHAS to (737) 241-3710.In an emergency, follow to get up to date emergency information in multiple languages.Sign up at Warn Central Texas to receive alerts for your neighborhood, letting you know when to take immediate action to stay safe.Download the Ready Central Texas mobile application for Apple or Android devices to get alerts and a digital copy of the Neighborhood Preparedness Guide.Stay informed and get prepared before the frigid temperatures: Plants – Cover your plants or bring them in.Pipes – Insulate or cover exposed pipes to protect them from freezing, turn off outside faucets, drip ONE faucet only, if needed. Pets – Bring your pets inside to keep them warm and safe. While heating your home, do not use a generator, grill, camp-stove, or any gasoline, propane, or charcoal-burning device because they generate deadly carbon monoxide gas.
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